Terms of Service

1. Agreement to Terms

By accessing our website at stellarclose.com/tc or engaging StellarClose LLC for transaction coordination services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and StellarClose LLC. You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are engaging our services on behalf of a brokerage, team, or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Services Description

StellarClose LLC provides professional transaction coordination (TC) services for real estate agents and brokerages. Our services are designed to manage the administrative process from executed contract through closing. Donna Childree, the principal of StellarClose LLC, is a licensed Michigan Realtor since 2008.

Our transaction coordination services include, but are not limited to:

• Opening escrow and coordinating with the title company
• Managing contract timelines, deadlines, and contingency periods
• Coordinating inspections, appraisals, and repair negotiations
• Tracking and organizing all transaction documents
• Facilitating communication among all parties (agents, lenders, title, etc.)
• Ensuring compliance with brokerage and regulatory requirements
• Monitoring progress through closing and confirming final settlement

StellarClose LLC acts in an administrative and coordination capacity only. We do not provide legal advice, financial advice, or act as a licensed representative of either party in the transaction. The hiring agent remains responsible for all fiduciary duties owed to their client.

3. Payment Terms

The following payment terms apply to all transaction coordination engagements with StellarClose LLC:

• Fee Structure: A flat fee of $250 per transaction is due upon successful closing.
• No Upfront Payment: No deposit or upfront payment is required to begin services.
• Cancelled Transactions: If a deal falls through before closing for any reason, no fee is charged. There is zero financial risk to you.
• Payment Due Date: Payment is due within 10 business days following the closing date of the transaction, unless otherwise agreed upon in writing.
• Accepted Payment Methods: We accept payment via check, ACH bank transfer, Zelle, or other methods as communicated at the time of service.
• Late Payments: Invoices outstanding beyond 30 days may be subject to a late fee of 1.5% per month on the unpaid balance. We reserve the right to suspend services for accounts with outstanding balances.

4. User Obligations

To enable StellarClose LLC to provide effective and timely transaction coordination, you agree to the following:

• Timely Information: Provide all necessary documents, contracts, contact information, and transaction details promptly upon request.
• Accurate Information: Ensure that all information and documents provided are accurate, complete, and current to the best of your knowledge.
• Communication: Respond to communications from StellarClose LLC in a timely manner to keep the transaction on schedule and meet contractual deadlines.
• Brokerage Compliance: Ensure that engaging a third-party transaction coordinator is permitted by your brokerage and complies with your brokerage's policies and procedures.
• Fiduciary Duties: Maintain your fiduciary responsibilities to your client. StellarClose LLC provides administrative support and does not replace your obligations as the agent of record.
• Legal Compliance: Comply with all applicable federal, state, and local laws, including but not limited to Michigan real estate laws and regulations.

5. Intellectual Property

All content, materials, templates, checklists, processes, branding, and proprietary systems used by StellarClose LLC in the delivery of services remain the exclusive intellectual property of StellarClose LLC. This includes but is not limited to:

• Website content, design, and code at stellarclose.com
• Transaction management templates, workflows, and checklists
• Marketing materials, logos, and brand assets
• Proprietary systems and processes developed for transaction coordination

You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any of StellarClose LLC's intellectual property without prior written consent. Transaction-specific documents created during the course of service (e.g., completed checklists, status reports) may be retained by the Client for their records.

6. Limitation of Liability

To the fullest extent permitted by applicable law, StellarClose LLC, including Donna Childree and any agents, employees, or contractors, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services.

Our services are administrative in nature. StellarClose LLC does not guarantee the closing of any transaction and is not responsible for:

• Decisions made by the buyer, seller, lender, or any other party to the transaction
• Delays or failures caused by third parties, including title companies, lenders, inspectors, or appraisers
• Errors or omissions in documents or information provided by the Client or other parties
• Market conditions, financing contingencies, or other factors outside our control
• Any loss of commission, revenue, or business opportunity

In no event shall the total liability of StellarClose LLC exceed the amount of fees actually paid by you for the specific transaction giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, strict liability, or otherwise.

7. Termination

Either party may terminate the service engagement for a specific transaction at any time by providing written notice (email is acceptable) to the other party.

• Termination by Client: You may discontinue our services at any time. If the transaction has not yet closed, no fee is owed. If the transaction subsequently closes without our coordination, the fee is waived.
• Termination by StellarClose LLC: We reserve the right to terminate services if the Client fails to meet their obligations under these Terms, provides false or misleading information, or engages in conduct that is unlawful, unethical, or materially interferes with our ability to perform. We will provide reasonable notice before termination when possible.
• Effect of Termination: Upon termination, StellarClose LLC will provide the Client with all transaction documents and status updates accumulated to that point. Sections 5 (Intellectual Property), 6 (Limitation of Liability), and 8 (Governing Law) shall survive termination.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the services provided by StellarClose LLC shall be resolved in the state or federal courts located in Washtenaw County, Michigan. Both parties consent to the personal jurisdiction of such courts.

Before initiating any formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through informal negotiation for a period of at least thirty (30) days following written notice of the dispute.

9. Changes to Terms

StellarClose LLC reserves the right to modify or update these Terms of Service at any time. When we make changes, we will update the "Effective Date" at the top of this page and post the revised Terms on our website.

For active engagements, material changes to these Terms will be communicated via email at least 14 days before taking effect. Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically. If you do not agree with the revised Terms, you may terminate the engagement as described in Section 7.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service or our transaction coordination services, please contact us: